If you are looking for a reliable IT service provider for your business, whether it is a GP/Specialist practice, a pharmacy or a factory, our sister company GZD can help you out.
We offer remote support for businesses Australia-wide. We offer on-site support to Brisbane and surrounding regions.
The timeline for responding to jobs varies based on the urgency of the issue raised. Critical or urgent jobs will have a response time of 15 minutes.
IT Support mainly encompasses the management/rectification of technical issues and requests on an as-required basis. Managed IT Services include this service alongside the management and delegation of other services for a business. This can include the purchasing, procurement, and setup of devices, regular backend maintenance and management of networks, servers, and workstations, management and testing of backups, and the rollout/management of cybersecurity and antivirus services.
GZD can provide support with all aspects of hardware and software purchasing. Assisting with working out the requirements of hardware, purchasing and procuring the device and setting it up. We can also send technicians out to set the device up on-site. GZD can also provide this same service for software, we can fully manage the procurement and licensing of applications like the Microsoft Office Suite.
Managed Cybersecurity services offered by GZD encompass a wide range of business requirements, our managed antivirus and threat detection software alerts technicians in real-time if a malicious file or suspicious activity is detected on a workstation. This allows technicians to respond to urgent threats and take the necessary actions to nullify them.
